Digital membership pass

The digital membership pass is your eco-friendly alternative to traditional physical membership cards or stickers. It’s not only better for the environment but also much more convenient to distribute.

The digital pass is a quick and effective way to verify memberships, especially useful for exclusive deals you provide to students and walk-in events you organise.

Setting up the membership pass

  1. Preparing your design:

    • Before setting up the pass, create your design elements. You’ll need a logo (512px) and a banner (strip image) (1032 x 366px).

  2. Configuring the pass:

    • Under Sell -> Memberships -> Membership Overview, click the Edit Pass button.

    • Follow the steps to configure your pass:

      • Pass style – Choose a background colour.

      • Logo and strip images- Upload your prepared images.

      • Official site link – Add your website or social media link.

      • Test pass – Send a test pass to a phone number for previewing.

  3. Distributing the pass:

    • Once set up, existing members receive a text with the download link. New members get the link upon joining.

How members receive the pass

Once students join your student union membership base, they receive a download link, adding the digital pass to their Apple Wallet or Google Pay.

Resetting and resending the pass

If a member needs their digital pass link resent:

  • Go to the Memberships tab, then to Memberships Management.

  • Find the member, click Edit, and select Reset/Google Apple Pass.

  • The member will receive a text message with the new download link.